Knowledgebase

Are your servers PCI compliant?
All of the cluster servers have been updated for PCI compliance. If you see any problems, just...

Are your servers Unix / Linux
All Shared servers run on CentOS Linux, which is identical to Red Hat Enterprise Linux.

Backup policy, Do you provide backups?
You are responsible for your backups and web content. We create our own weekly backups on the...

Does your hosting work with Macs?
Yes, it does. Everything on your account works on our servers, so it doesn't matter what your...

How do I renew my hosting?
Your hosting plan will automatically renew every billing cycle (normally month-to-month). All you...

How long does it take to setup my account?
For security purposes, all new purchases with AiWood Digital (aiwood.ca) are screened for...

How many accounts per server?
We have multiple accounts on the shared servers, and it also depends what sizes they are as to...

Where can I get help with Design and Coding Issues?
You can contact us at info@aiwood.ca for any inquires regarding website design and development....